Responsible Gaming

Introduction

At The Dairy Brothers, we believe that gaming should be fun, exciting entertainment – never a way to make money or solve financial problems. PayID pokies and online gaming should be enjoyed responsibly, with realistic expectations and strict limits on time and money spent.

If you find yourself gambling more than intended or chasing losses, it's important to recognise these warning signs and seek help immediately.

Age Verification

By accessing our site and participating in any gaming activities, you confirm that you are:

• At least 18 years of age (or the legal gambling age in your jurisdiction)
• Not a self-excluded player with any licensed Australian gambling operator
• Accessing this service from a location where online gambling is legal

If you are under 18, please do not use our services. Problem gambling can affect young people severely. Parents and guardians concerned about young people's gambling can contact Gambling Help Online for support.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in your own behaviour?

• Spending more money on gambling than you can afford to lose
• Gambling with money meant for essential expenses (rent, food, bills)
• "Chasing losses" – gambling more to try to win back money you've lost
• Hiding your gambling activity from family, friends, or partners
• Feeling irritable or anxious when you try to reduce or stop gambling
• Lying about how much time or money you spend gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to gamble or pay gambling debts
• Neglecting relationships, work, or other responsibilities due to gambling
• Returning to gambling repeatedly to recover losses

If you've ticked any of these boxes, it's time to seek help.

Self-Help Tools

Many gaming platforms offer built-in protections to help you gamble responsibly. Take advantage of these tools:

• Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly). Once reached, you cannot deposit further.
• Loss Limits: Set a maximum amount you're willing to lose. Your account will be restricted once this limit is reached.
• Reality Checks: Request pop-up reminders during your gaming session showing how long you've been playing and how much you've spent.
• Time-Out (Cool-Off Period): Temporarily suspend your account for a set period (days to weeks) without closing it permanently.
• Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all licensed Australian gambling services.

Speak to your gaming provider about implementing these tools on your account today.

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, confidential, free support is available:

Primary Australian Resources:

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free, confidential counselling and support. Phone: 1800 858 858 (24/7)
• Gamblers Anonymous Australia
  Support groups across Australia for people affected by problem gambling.
• Council on Problem Gambling (Victoria)
  Specialist service providing assessment, counselling, and treatment for problem gambling.

International Resources (if needed):

• GamCare (UK)
  www.gamcare.org.uk
  Confidential support and information.
• GamStop (UK)
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)

If You Need Help Right Now

You are not alone. Problem gambling is treatable, and help is available.

Please reach out to Gambling Help Online on 1800 858 858 (available 24/7, 7 days a week) for confidential, free support.

You can also:

• Chat online at www.gamblinghelponline.org.au
• Speak to your doctor or a mental health professional
• Contact a trusted family member or friend
• Request self-exclusion from your gaming account immediately

Our Commitment

The Dairy Brothers is committed to promoting responsible gaming practices. We support players in making informed choices and provide resources for those who need help. Problem gambling is a serious issue, and we take it seriously.

Gamble responsibly. Have fun. Stay safe.